Embraer holds Phenom operators conference in Las Vegas
The third annual meeting between the Company and Phenom owners started after NBAA .Las Vegas, Nevada, USA, October 2011 – Embraer has hosted its Executive Operators Conference (EEOC) for Phenom customers in Las Vegas, Nevada, USA, October 13-15.
The EEOC team has prepared a comprehensive agenda, which included networking time among operators, service centers, and the customer’s support team. This was an opportunity for customers to get the latest technical information and program update on the Phenom 100 and Phenom 300 executive jets.
“With a fleet of 140 Phenoms flying in North America, we have truly become a community of owners, operators, service centers, suppliers and support personnel,” said Scott Kalister, Vice President, Customer Support and Services, USA, Canada, Mexico and Caribbean –Embraer Executive Jets. “These conferences are designed to add value to our customers’ daily activities.”
Last September, Embraer hosted the EEOC for Legacy operators in Colorado Springs, Colorado, USA, where, for the first time, participants were offered a 5.5 hour seminar that counted as Federal Aviation Administration (FAA) accepted refresher training towards an Inspector Authorization license renewal. The Phenom EEOC USA will offer 8 hours of the same feature to its attendees.
Embraer has a global support network for its executive jets, with more than 50 owned and authorized service centers. The network is complemented by a 24/7 Customer Service Center at the Company’s headquarters, in São José dos Campos, Brazil, which offers assistance to Embraer executive jet customers anywhere in the world.
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